Technology Solutions

Managed IT Services

The backbone of every company is it’s IT. Without proper installation, configuration and management, any organisation is at risk. Our team of dedicated engineers are on hand to assist your needs and proactively minimise any downtime 24/7.

Technology is evolving every day, and every business needs to stay one step ahead. Our proactive approach to providing managed IT solutions means that we can prevent issues before they become problems.

Data Backup

Ensuring your data is has a fully, working back up is crucial to the operation of your business. Our managed backup services ensure that backups are made through-out the day, kept locally and off site, encrypted and secured. A lot of companies are under the impression that if their data is contained within an online service like Microsoft OneDrive or G-Suite, that it is backed up. However, this is incorrect. These services still require an external backup.

Disaster Recovery

Having a disaster recovery and business continuity plan in place is a necessity for every business. Knowing how to access your data, where to place staff and other services if your office in inaccessible.

With our DRaaS (Disaster Recovery as a Service) and Business Continuity plans, we can cover all needs for a business who need assurance their data can be accessible if their business suffers from a disaster

Cloud Solutions

The cloud is a vastly growing platform for many businesses throughout the world. If your organisation doesn’t have a premise to work from, the cloud is a desired solution. This will enable mobility and access to data anywhere at any time.

Public Cloud
Public clouds are the most common way of deploying cloud infrastructures. The servers, storage and infrastructure software are owned by a third-party cloud solutions provider, such as Microsoft or Amazon Web Services. In a public cloud, you share the same hardware with other organisations. These organisations are known as tenants. Public cloud deployments are frequently used to provide web-based email, online office applications, storage, and testing and development environments.

Private Cloud
Unlike public cloud where the hardware is owned by a third-party, this solution ensures your company owns the hardware, storage and software. The private cloud can be located in your own datacentre or within a third-party data centre. Private cloud solutions are normally used by government agencies, financial institutions and other medium to large organisations.

Hybrid Cloud
Hybrid cloud combines the on-premise infrastructure, or private cloud, with public clouds so that organisations can have the advantages of both. This is a very common setup for smaller organisations who wish to have an on-premise server for local data and have their email stored within Microsoft Office 365 or G Suite.

Microsoft 365 Suite & Azure Services

Microsoft Office 365 enables your company to have access to enterprise email using the Microsoft Exchange system, but without the huge hardware and software costs. Microsoft Office 365 also has the ability to customise licenses to different software packages and service subscriptions within the Microsoft range.

Microsoft Azure is used to host servers, desktops and policies for your organisation. Azure provides flexible purchasing and pricing options for all your cloud scenarios, such as the Azure Hybrid Benefit, and offers extensive tools to help manage your cloud spend.

Amazon Web Services

Amazon offers a platform similar to that of Microsoft with Azure. Enabling clients to spin up cloud servers and data storage pools when required. AWS is used by many large organisations around the world for data storage that integrates with websites and other platforms.

Colocation Services

Colocation servers is a great way for a company that have already paid for servers and hardware, but are moving to temporary offices or using office space or coworking space such as Regus. This allows you to keep your hardware in a dedicated data centre, reducing the cost of electric, cooling and bandwidth for your organisation.

Virtualisation Services

Virtualisation is becoming a more widely used system, especially for larger organisations. Virtualisation is completely flexible and can be designed and configured to meet your requirements. For example, purchasing powerful server hardware and running virtual server operating systems as well as desktops allow for a more flexible system and complete control for your organisation.

Data Storage Solutions

Data Storage comes in many forms, from old media such as tapes and compact disk (CD-Rom), to newer types such as USB or NAS (Network attached storage). These newer products are good for data that is of a small size. However, data sizes are increasing rapidly, and storage is becoming more expensive. It is vital to choose the best platform to store your corporate data. Data is vulnerable to theft for ransom, so ensuring you have redundancies and backups in place is essential.

Compliance

Compliance within organisations supports your clients in knowing that you take the right precautions and have been accredited in areas of your industry. Bells IT Support can assist with all types of technology compliances.

Server Solutions

Servers come in many forms and serve a role to client computers. Servers are used to provide policies, central management, data, software and many other things to user computers.

When deciding what server to use for your organisation it’s vital to use the correct software and hardware to maximize your needs – always think about expansion and growth when purchasing a server.

Networking

Once you have your servers, firewalls, switches, computers and other key network components, they all need to be connected and configured. Choosing the right networking configuration is essential. Ensuring that users can’t access your security systems for example, or guests in your offices are only able to access internet resources.

Infrastructure Cabling

Data cabling is a vital part of having an efficient running network. Ensuring your offices are connected using the correct infrastructure can make a huge difference. Enable ultra-fast data transfer speeds between servers and computers. This becomes even more vital when using servers that are cloud based so that data can be accessed quickly.

Here are some types of data cabling that we can provide:

• CAT5 / 5e
• CAT6 /6a
• CAT7
• Fibre

Technology Installation

We work with many types of technology within our industry. That’s why we are available to assist installing and configuring all technology within your organisation. Technology evolves daily, therefore, it’s important to make sure that it is installed and configured correctly.

Desktop and End User Support

When a user is experiencing issues, it’s vital for them to know what to do and where to get the support they need. Using our support services will enable your user to call and access our support team 24 hours a day 365 days a year.

Consulting Services

Our consulting services are designed to assist your organisation to gain more from your existing in-house or external IT department. If you are unsure on what services are required, or what services should be implemented, our consulting services are there to help.